Acceptance

Please read these terms and conditions carefully, as well as the privacy policies, before agreeing to subscribe to CERSAL DISTRIBUCIÓN QUÍMICA SA DE CV

If you do not accept our terms and conditions, as well as the privacy policies, please refrain from using the services.

By using the services of the application, you accept in all its extremes these terms and conditions, as well as our privacy policies.

At any time during the installation or use of the application, the user may be required to accept the terms and conditions, as well as the privacy policies by checking a box.

It is considered a requirement of use for the application and to access the content check this box, in case of not checking the acceptance it is possible that the user cannot access the content of the application or acquire a subscription.

To be a user of our services, acceptance must be obtained from a person of legal age with sufficient capacity to enter into contracts, in the case of minors, the terms must be accepted by their legal guardian or guardian.

General information

The following terms and conditions apply to the services, products and content developed by CERSAL DISTRIBUCIÓN QUÍMICA SA DE CV described on the sites www.cersaldq.com and the applications developed by it, as CERSAL DISTRIBUCIÓN QUÍMICA SA DE CV.

Relevant definitions

• Us: CERSAL DISTRIBUCIÓN QUÍMICA SA DE CV, www.cersaldq.com, CERSALDQ Facebook, CERSALDQ LinkedIn and CERSALDQ App.
• User: Person who subscribes and uses the services.
• Services: Refers to the application, the content developed by us, our website, and any others that are made available to users by us.
• Device: Refers to the device from which the services are accessed, for example, cell phone (mobile), tablet, computer, among others.

Contact

Our official email to understand any query or request for information about the terms and conditions described here is: contacto@cersaldq.com.

Modifications in the terms

CERSAL DISTRIBUCIÓN QUÍMICA SA DE CV reserves the right to modify, change or update these terms and conditions, as well as any other policy or practice of CERSAL DISTRIBUCIÓN QUÍMICA SA DE CV. Any change, modification or update will be promptly communicated to users through the website www.cersaldq.com, and will come into force at the time of its publication.

Continuing to use the services after the changes, modifications or updates implies the user's acceptance of the terms and conditions.

Privacy Policy

As part of our privacy policy, the user accepts the storage and processing of their personal information, for the purpose of processing payments and tracking the use of services and products.

By using the products, the user declares that he understands and accepts the possibility that Mexico has personal data protection regulations different from those of his jurisdiction of residence, so the level of protection of his data could be different from that of his country of residence. residence, despite which you give your consent for the processing of your data to be carried out in Mexico.

Please refer to the privacy policy for more information: Privacy Notice

User Agreement

These terms and conditions, as well as the privacy policy and any subscription or purchase order represent the Agreement between the User and Us.

The User may be required to accept additional terms and conditions incorporated herein.

When there is a conflict between these terms and conditions, and the additional terms and conditions, the latter will prevail over the former.

When making a purchase or subscription, carefully review the details of the terms and conditions described before acquiring or using the services, since with these actions you accept said terms.

Any query regarding these terms should be made through our official email: contacto@cersaldq.com

Memberships & Subscriptions

To make use of the services, acquire products and access the content, a User account must be created, using the email and your personal information.

It is important to bear in mind that said email will be used for communications and notifications by CERSAL DISTRIBUCIÓN QUÍMICA SA DE CV.

It is the exclusive responsibility of the User, the correct use of their personal data and the due care of the access data to their account, such as their password and payment information.

You can see more information about the storage and use of your personal data in our privacy policy.

Use by minors is permitted when supervised by their legal guardian or caregiver.

At the time of making a purchase, the User declares that he is a person with the capacity to bind himself and enter into contracts.

Membership Types

To fully access our content and make use of our services it is required to have a paid membership, certain content will be available to the user for free.

• Paid Membership: This is a subscription-type membership that gives the user unlimited access to our content and services.

Subscription

The user will be able to acquire a paid membership, under the subscription modality, from the beginning or once the trial period has expired.

There are three types of subscription:

• Monthly
• Biannual
• Annual

The prices of each subscription will be established in the application and our website. We reserve the right to adjust subscription prices as we see fit.

The subscription price adjustments will be communicated to the User through the channels established for such purposes, the adjustment will come into force once the communication to the User has been made.

Subscriptions are automatically charged, the user acknowledges and accepts that in the applicable billing period the corresponding reduction of the means of payment indicated by the User will be made automatically.

If the user wishes to dispense with the services, he must do so under the terms established in the Service Cancellation section before the billing period, otherwise the charge will be made, even if the subscription has been cancelled.

Likewise, the user agrees to keep the payment information updated, if the information is incorrect, imprecise or the means of payment does not have sufficient funds to make the payment, the user will be responsible for the amounts, charges and taxes incurred for the payment. cash collection of the subscription.

Please note that payments made through mobile application platforms such as the Apple App Store and Google Play Store are subject to the policies of each platform.

Each sale made through the mobile application platforms will be considered final and no refunds apply on them.

Technical requirements

To access the content, our products and services, the smartphone must meet the technical requirements indicated on our website and mobile application platforms.

Service Cancellation

To cancel your subscription, do it within the APP and you can do it at any time and without any penalty. However, once your subscription has been paid, the money will not be refunded.

In the event that the subscription is automatically renewed, you must cancel before the next billing period. If the app was downloaded from a provider you will need to cancel the subscription on the provider's platform as well.

We reserve the right to terminate your access and use of the Services, without notice and at our discretion.

Those clauses within these terms and conditions that by their nature should survive the termination of the Agreement will be considered binding, even if the Agreement is terminated.

Deletion and access of personal information

At any time, the User who has given his consent for the use of his personal data, can withdraw the consent by sending an email to the address contacto@cersaldq.com, with the heading "Withdrawal of Consent".

Likewise, the User may at any time restrict the use of the information provided to CERSAL DISTRIBUCIÓN QUÍMICA SA DE CV through the website www. cesarldq.com, or the use of our products such as CERSALDQ Facebook, CERSALDQ LinkedIn and CERSALDQ App.

The user may access their personal information at any time through their online account or by sending an email to contacto@cesarldq.com.

In addition, it is possible for Users to check or uncheck the option to receive information by email, either for sending promotional content or relevant information regarding our products and services. This option can also be unsubscribed by performing the process described in the previous section.

To request the deletion of your personal data that we have archived, please send an email to contacto@cersaldq.com.

We will respond to your request within a reasonable time frame.

Restriction of Use & Access to Material

The use of the products, services and content of CERSAL DISTRIBUCIÓN QUÍMICA SA DE CV will be exclusively of a personal nature, it is prohibited to make commercial use of them, or to carry out research, analysis or scientific evaluation of the products, services and content without prior express authorization. and in writing from CERSAL DISTRIBUCIÓN QUÍMICA SA DE CV.

By subscribing, the User agrees not to interfere with the servers or networks related to the products or services, nor to send, upload, upload or transmit any material that contains viruses or malware that attacks, damages, interrupts, limits the functionality or destroys any equipment, either software or hardware, directly or indirectly linked to the products and services.

It is forbidden for the user to access the services, products, content and material in a way that is not permitted or authorized, as well as to impersonate other people, to behave offensively or indecently when using the services.

As detailed in the Copyright and User License sections, access to the material is solely for use by the User, and does not imply property rights over it or over the products or services of CERSAL DISTRIBUCIÓN QUÍMICA SA DE CV

Both our products and services, as well as our material are protected by Copyright and Intellectual Property, any use other than that established in these terms and conditions will be sanctioned according to the applicable legislation.

Copyright

CERSAL DISTRIBUCIÓN QUÍMICA SA DE CV is committed to complying with the regulations relating to the protection of Intellectual Property and Copyright, so if you consider that any of our content or services violates these protections, please send an email to address contacto@cersaldq.com, with the subject "Copyright Protection" attaching the relevant evidence and the capacity in which it acts on your claim.

As part of these terms and conditions, the User agrees not to upload, share, transmit, disseminate or store, in our services, products, website or mobile application, any content that is protected under laws of Protection of Rights of Author and Intellectual Property in any jurisdiction, without the prior consent of the author.

Likewise, the User accepts and undertakes not to upload, share, transmit, disseminate, copy or reproduce our content and material, whether for free or for profit, to third parties.

The user accepts and acknowledges that the material and content of our services are the exclusive property of CERSAL DISTRIBUCIÓN QUÍMICA SA DE CV, unless otherwise indicated.

This material is made available to the User for use under the conditions established in the User License, so no property rights are acquired over our content when subscribing to our services.

Any use of our products, services, materials or content other than those provided in these terms and conditions, as well as the use by third parties unrelated to the User's subscription, is prohibited.

Disclaimer

The information contained in the products and services of CERSAL DISTRIBUCIÓN QUÍMICA SA DE CV is made available to the public for informational purposes.

Our services and content are not aimed at the treatment or diagnosis of specific conditions, nor are they intended to fulfill specific therapeutic purposes, so we do not guarantee that the information in our content, products and services is correct, reliable, precise, or suitable.

The services and contents of our App are aimed at meditation and mindfulness, they are made available to the user for their convenience, but at no time do they replace medical, psychological or psychiatric assistance.

Both the content and our services and products are recommendations provided as general information to the User, the use and access to our products and content is done at the risk and responsibility of the User.

Due to the foregoing, we are not responsible for the decisions and acts of the User carried out on the occasion of the use of our services, products or access to our contents, since it is the exclusive responsibility of the User to assume the consequence of their actions.

User License

With the subscription, under the terms and conditions established in the Agreement, the user obtains from us a limited and non-exclusive license to make personal use of the services. Some of the services or content are exclusive access with paid subscription.

The license can be revoked in the terms established in Cancellation of the Service, and includes only the transmission and download of the services and material, strictly prohibiting its reproduction or commercial use.

As defined in the Copyright section, the services provided are protected by applicable copyright and intellectual property regulations.

Therefore, all the content and services offered by CERSAL DISTRIBUCIÓN QUÍMICA SA DE CV are the exclusive property of CERSAL DISTRIBUCIÓN QUÍMICA SA DE CV, and the granting of the license to the user does not imply the sale or derive rights for the user over them. beyond the use as stipulated in the terms and conditions of the Agreement.

The User accepts and undertakes not to make copies, storage, reproduction, transmission, modification, alteration, reverse engineering, decompile or disassemble the products or services, or create derivatives of the services and content provided by CERSAL DISTRIBUTION by himself or assisting third parties. CHEMICAL SA DE CV.

The user agrees not to (i) use the services and products to create software products for the creation of applications; (ii) rent, loan, sell or distribute the products and their contents to third parties; (iii) alter the products to evade the protections established by CERSAL DISTRIBUCIÓN QUÍMICA SA DE CV for restricted content, (iv) evade established territorial restrictions.

In general terms, the user agrees not to use the products, services and their content in a manner contrary to the provisions of this User License clause.

In case of violation of these terms, CERSAL DISTRIBUCIÓN QUÍMICA SA DE CV reserves the right to proceed legally as appropriate to satisfy the damages caused by the user's actions.

General Terms & Conditions

Conflict resolution

Any claim, conflict or controversy arising from these terms and conditions, the privacy policies and any component of the Agreement, as well as from the use of the services, whether due to non-compliance, interpretation, execution or termination will be resolved in the first instance through of alternative conflict resolution mechanisms.

Applicable jurisdiction

The applicable jurisdiction for the resolution of any conflict related to the terms and conditions described herein, after alternative resolution of conflicts as indicated in the previous clause, will be the United Mexican States, specifically the Courts of Mexico City.

Warranties and limitations

We warrant that our services materially conform to their description and are developed with due care for area services and products.

However, the way in which you use the services is the user's responsibility, so we are not responsible to the user, their relatives, heirs or any third party for any loss, death, damage or bodily injury suffered by the user or that the user causes to a third party, in relation to the use of the services or activities related to the use of the services.

We do not guarantee the suitability of the services for a particular purpose or the permanent, secure availability of our services. Nor do we grant a guarantee of commercialization or with respect to the quality, integrity, reliability of any content.

Force Majeure

We will not be liable to the user for any lack of availability or failure of the services and products developed, due to low or poor performance, or any delay on our part in complying with these terms and conditions, when it is attributable to a cause of force majeure, that is, an unforeseeable or unavoidable situation.

Interpretation

For the application and interpretation of these terms and conditions, in any case, the relevant definitions established at the beginning must be followed.

Likewise, it should be considered that any expression that intends to provide an example does not establish an exhaustive list, nor does it limit the scope of application or reduce the possibilities of what is established subsequently to said expressions. These types of expressions include, but are not limited to: “for example”, “including”, “such as”, “in particular”.

If you have doubts about the interpretation of any of the terms and conditions, you can send them to the email: contacto@cersaldq.com subject: Interpretation.

Electronic communications

Any communication between the user and us related to our services and these terms and conditions will be made electronically, to the address established by the user when creating the profile.

The user can request a written copy of these terms and conditions to the email: contacto@cersaldq.com, the associated expenses (for example, shipping) will be covered by the user.

Notifications

At the time of creating the account, the user accepts that the established email will be used as a means of notification.

Notifications made by email will be considered as received on the date the shipment is made.

If the user wishes to communicate with us, they can do so by email: contacto@cersaldq.com, setting the subject “Notification” plus the reason for the communication.

Indemnity

The user acknowledges and agrees that he will keep CERSAL DISTRIBUCIÓN QUÍMICA SA DE CV, as well as its officers, directors, employees, agents, representatives, harmless against any claim, demand, conflict, damages, demand, expenses and legal costs, derived of the use of the services, access to the content or your violation of the terms and conditions of the Agreement.

Limitation of liability

We are not responsible to the user, his family, heirs or any third party for any loss, death, damage or bodily injury suffered by the user or caused by the user to a third party, in connection with the use of the services or activities related to the use of the services.

We will not be responsible for the malfunction of equipment, servers or computers during the registration process, the completion of a subscription or purchase, or during the transmission of data, nor for any damage that occurs due to the fact that the information has not been received. timely as a result of (i) slow data transmission due to the internet provider, (ii) incorrect transmission of information, (iii) technical failures of our software, or (iv) technical failures of our hardware, regardless whether those failures are beyond our control.

We will also not be responsible for any loss or damage to your device, your data, or other property caused by malware or viruses that may infect your device obtained through our electronic communications or while using or downloading the services.

We will not be responsible for any damage caused to websites related to our products and services when they are operated by third parties.

In no circumstance will our responsibility be greater than the price paid for the services, so it is limited exclusively to the amount paid by the user for the services.

Nullity

If any of these terms and conditions subsequently become void, it will be deemed deleted from the Agreement and will not affect the validity and validity of the Agreement.

Arbitration Notice and Class Action Waiver

Please note that these terms contain an arbitration clause. Except for certain types of disputes mentioned in this arbitration clause, you and CERSAL DISTRIBUCIÓN QUÍMICA SA DE CV agree that disputes related to these terms or the use of the services will be resolved by the arbitration board. You and CERSAL DISTRIBUCIÓN QUÍMICA SA DE CV waive any right to participate in litigation, class action or class arbitration.

Assignment

The transfer of these terms and conditions is prohibited for the user without the prior written authorization of CERSAL DISTRIBUCIÓN QUÍMICA SA DE CV.

Third party rights

Any person other than the user, that is, who does not participate in the User Agreement included in part by these terms and conditions, will not have any rights contained or related to them.